ERP Implementation consulting

We believe in the success of long-term cooperation, which is why our highly qualified, experienced ERP consultants help with the introduction of our services, who work closely with our customers from the first contact throughout the entire duration of the cooperation.

Preliminary needs assessment

  • Together we compile a list of tasks to be solved
  • We examine the applicability of our systems
  • We assess possible individual needs
  • We prepare a preliminary needs assessment protocol
  • Finally, a quote is prepared for the detailed Business Process Survey

Business Process Assessment

  • Detailed process survey prior to the conclusion of the contract
  • Exact requirement specification of expectations
  • Determination of important metrics and controlling aspects
  • Creation of an implementation plan for each job
  • Assessment of program development needs
  • Compilation of an implementation plan

Introduction Consulting

  • We create the necessary daily work processes
  • We perform the basic configuration of program modules/functions
  • We customize the user interface
  • We carry out the preparation of reports and documents
  • We form user privileges
  • We conduct training on the use of the program for your employees
  • We hold a trial day for the intended use of the program

Product Support

  • Our Central Advisory Service is available during working hours by phone or online
  • We provide regular version updates to all our product-supported Partners
  • Our systems keep up-to-date with changes in legislation
  • We send update, educational and legal notices for continuous information
  • On request, we provide additional program usage and expert advice
  • We provide a complete online administration available on our website
  • With the help of a partner center

ERP Expert Support

  • We can solve all the administrative and organizational problems of our partners
  • We are also at your disposal for questions that arise in business that require expert support
  • You can contact us at any time for program installation, commissioning, and program updates
  • We hold individual and group trainings on our company management systems
  • We carry out the editing of the necessary reports and documents
  • We take care of the maintenance of your databases
  • We also design the data connection systems necessary for your work (interfaces, ÁNYK, MS Office, EDI, online store, etc.)

Educations, trainings

  • We provide additional group education and further training in a cost-effective manner.
  • We hold individually compiled training courses for advanced or beginner users.
  • Information related to changes in legislation and new developments affecting a given area will be presented to your colleagues in detail.
  • In the form of classroom instruction or online education.
  • All teaching materials are available in writing and by recording.
  • Trainings are conducted by highly qualified consultants.

IT Consulting

  • If required, we are also at your disposal for any specific IT expert advice.
  • Entrust us with the design of your IT system, or the operation of your IT system, system administration and system administrator tasks!
  • Feel free to contact our experts for operating services of various software and programs as well as software installation, operation, updating and troubleshooting!
  • We provide a full range of hardware and IT device sales consulting services for your IT purchases.

Step 1

Preliminary survey

The main purpose of the preliminary needs assessment is to establish the expectations of our interested customers and, based on them, the applicability of our ERP systems.

  • Therefore, before concluding a contract, we check whether the options and functions of our systems cover the customer’s needs in the framework of a preliminary needs assessment.
  • If a unique need arises that differs from the known functionality, it will be recorded in the protocol of the preliminary needs assessment. After that, we prepare a detailed Business Process Survey offer for our client.

Step 2

Business Process Assessment

Accurate knowledge of our partners’ business processes is one of the most important tasks at the beginning of joint work. That’s why we work to get to know your company as thoroughly as possible after contacting you.

Based on the results of the preliminary needs survey, even before the program development is ordered, a detailed Business Process Survey is carried out in each case, the result of which will be the requirements specification prepared by PROGEN.

  • We review your business processes, get to know your exact activities and organization. Based on personal interviews and the information and demand lists provided to us, we collect the requirements for the ERP system.
  • We design the coordination of the requirements and the functions of the enterprise management system so that they support your business processes at the highest possible level.
  • We prepare the detailed requirement specification document, which presents the functions and operation of the areas to be developed in the company management system, as well as includes the requirements, the implementation plan, and the description of the necessary program development needs.
  • The requirement specification created as a result of the survey will be the basis of our price offer for the license, implementation consulting and any necessary developments, as well as the final contract.

Step 3

Introduction Consulting

We are convinced that the introduction of a company management system is a decisive task in the life of every company, which can be a guarantee of future success. A well-thought-out and precise introduction of the program is the basis of long-term, successful cooperation for both parties.

The introduction of our company management systems is based on the unique methodology developed and proven based on our many years of experience, as well as the detailed requirements specification.

During the introduction, we perform the following tasks:

Our colleagues install the integrated company management software and the necessary MS SQL database management system on the server and all workstations. In the case of hosted systems, the commissioning takes place on a server operated by PROGEN Kft.

During the parameterization work, we set the business processes according to the requirements specification. The operation of the main functions (e.g. customer invoice input function) can be controlled separately with control functions (e.g. customer invoice parameter function) from the user interface. This is where we set up the automations that make everyday life easier for users.

Based on the agreed user rights, we set the authorization levels and prepare the user menus.

We convert the data stored in our client’s previously used systems into the integrated company management system.

We fully customize the system for all our customers. We record any development needs that may arise, on the basis of which we carry out the necessary developments. After testing, the completed system will be handed over for trying out. We will finalize the improvements based on additional modification requests that arise during the trial operation.

End-user education is an important part of the implementation process. In the framework of the education, we introduce the general, basic connections and operational logic of the company management system. After that, we present the automatic processes set up during the parameterization, as well as the detailed user tasks. We create daily tasks and a test interface for practice.

At the end of the training, we check the knowledge of your colleagues with the help of various test tasks.

During the trial day, our ERP consultants help check the final settings of the installed program on site.

We will check again that the program has been fully parameterized, and thus the system is fully ready for live start-up.
At the end of the test day, we record the results of the tests, their successful completion, or a list of possible deficiencies.
After a successful trial day, the system is ready for live launch.

During the live start-up of the system, we assist users both on site and from the center. We ensure the smooth continuity of the work of the sites. In the course of our work, we prepare the key users designated by our Partners to eliminate any problems that may arise.

Step 4

Product Support

We do not leave our partners alone even after the introduction. Our Central Consulting Service provides general product support and individual ERP consulting services during working hours by phone or online. Our Partners who have contracted to use the Product Support Service can use the following services:

The updated program versions can be downloaded via the Partner Center on our website. Thus, all our customers use a constantly renewed, up-to-date company management system. Our users can find out about current news and updates from the downloadable change information and regularly sent newsletters..

We undertake to update the operation of our systems in the event of a change in legislation so that they are always up-to-date in compliance with the official regulations. This automatic program modification applies only to those laws that were part of the system when the program was purchased.

The employees of our Central Consulting Service are available during working hours for questions related to the operation of company management systems. Within the framework of the service, they can receive answers to short questions related to the use of the program, for a maximum of 15 minutes/occasion, on the following topics:

  • reporting a program error,
  • announcement of proposals for programme modifications and improvements,
  • answering short questions about the use of the program.

Subscribe to our Newsletter service, as this way you can always be informed first-hand about the release of version updates, possible legislative changes, and our various educations and trainings.

Step 5

ERP Expert Support

We are at the disposal of our existing customers with our highly qualified and experienced ERP consultant colleagues, so that we can provide the highest level of service in relation to the management and organization tasks that arise on the fly, the changed business processes or the assessment of new processes!

During these tasks, we also follow the steps of the normal implementation project:

  • Demand assessment
  • Preparation of requirements specification
  • Assessment of development tasks
  • Establishing daily workflows
  • Basic configuration of program modules/functions
  • Customizing the user interface
  • Editing reports and documents
  • User Authorization Design
  • Answering and resolving issues requiring expert support resulting from non-program errors

Our additional consulting and support services:

Any problems that may arise during the installation, commissioning and updating of the enterprise management system will be professionally solved. We make the necessary adjustments for operation.

We provide additional group trainings and further training in a cost-effective manner so that your employees always have up-to-date knowledge of how to use the system.

If required, we also set up data backup processes of the enterprise management system and check its operation. In the event of a possible loss of data, we will provide compensation. We also undertake data import or export on an ad hoc or regular basis.

We also design and coordinate the data connection systems necessary for your work (ÁNYK, MS Office, EDI, online store, etc.).

Step 6

Educations, trainings

We conduct group trainings and trainings for our clients in a cost-effective manner. The topics of the trainings touch on business areas served by enterprise management systems, compiled for advanced or novice users. The training also includes information on changes in legislation and new developments in the field. In our training room equipped with computers, participants can immediately try out what they hear. In the case of online instruction, the curriculum is made available to students both in writing and on admission. Trainings are held by highly qualified and experienced specialists so that your employees always have up-to-date knowledge of how to use the enterprise management system.

Step 7

IT consulting services

Within the framework of our IT consulting services, we pay special operation of our programs with the highest quality IT services in accordance with the needs of our clients.

  • Server-side preparation
  • Moving in, migrating existing data
  • Performing partner-side settings
  • User/access change management (ban, delete, record)
  • System access debugging and server-side troubleshooting
  • One-time update after the release of a new version of the program
  • Making a daily backup (with preservation for seven days)
  • Other IT Operations Services
  • Installation, operation and updating of SQL database manager
  • Installation, operation and updating of Nagy Machinator and sERPa systems
  • Setting up automatic backups
  • Preparation for the introduction of the Nagy Machinator and sERPa systems
  • sERPa database migration
  • sale of software,
  • sale of hardwaree.

Our clients

We are proud of our customers, whom we support every day on the road to success with our company management solutions.

Our clients said

Premier G. Med Cégcsoport

Anette BORI, Financial Director
Their company group switched from ERP, which had been used for a long time, to the sERPa system. Thanks to Progen's specialists, not only was the introduction carried out precisely, correctly and on time, but based on the experiences following the introduction, it can also be said that the entire process was smooth.

Caldera Kft.

Vargáné Anikó BONÁCZ, Managing Director
We use the Nagy Machinator administration software, which gives you the possibility to export data to an Excel table, as well as to import financial records kept at our partners.

Debreceni Sportcentrum Kft.

Mihály ORENDI, Managing Director
The sERPa Warehouse Management solution and the integration of the system itself are indispensable for us on a daily basis.

ZLT Magyarország Kft.

Mátyás SVIDRÓ, Managing Director
High-quality software, first-class support background and optimal cost level during implementation and support. Business processes can be monitored at the highest level, which is why the process of decision preparation and managerial decision-making has been simplified.

Tomaplast Kft.

Miklósné TÓTH, Managing Director
For us, the biggest advantage of the system is that we can issue invoices and delivery notes quickly.

Manage Kft.

Gábor FAZEKAS, Manager
With sERPa, Excel spreadsheets or other files can be created from the accounting, which can also be sent to our customers via e-mail, thus providing information that can be further developed. The account statement can be obtained in English or German.

Goldeneggs Kft.

Tamara MÉNESI, Managing Director
Thanks to the flexible parameterization, management is easier and more efficient with the help of lists adapted to the needs of the company management, we get to the information much sooner and they are more accurate than before.

Katofer Kft.

Endre KATÓ, Managing Director
Since the introduction, the data only needs to be recorded in one place, so the possibilities for error have also narrowed down, in addition to saving a lot of time.

Te-Di Trade Kft.

András PÁSZTOR, Managing Director
By using the Partner Center, we can use a flexible and up-to-date system, which enables our Partners to always see the current inventory and special offers suitable for their customer group, and to be able to buy at customer-specific, individual prices.

Best Outsource Kft.

Andrea HORVÁTH, Managing Director
We have been using the Nagy Machinator since the beginning and the fact that we have made the right choice is confirmed by the positive feedback from our customers.